Payments are securely processed through www.claydsgns.com via Credit/Debit, PayPal, Klarna, After Pay and Apple Pay.

Due to the nature of digital products, Claydsgns does not provide refunds for any services unless agreed upon. Once your payment has been made, the sale is FINAL. Please be sure to ask any questions and review your order before finalizing it.

If you need to cancel your order, you may do so within 24 hours of purchase. A refund will be issued back to you within 3-5 business days. Please note that cancellations after 24 hours will result in termination of your project and you will not be reimbursed for any payments made.

For any issues or concerns, feel free to reach out via email at hello@claydsgns.com. Every effort will be made to ensure your satisfaction.

What is a revision? A revision comprises of a change to an initially presented, or in progress, design. It is a small adjustment that falls within the overall design concept without significantly altering the core design elements. (examples: color changes, font adjustments, image replacements, layout adjustments)

Clients are allowed up to 4 complimentary revisions once design drafts are sent. Each additional revision request will incur a fee based on the depth of change. An entirely new design is not considered a revision. A new design or concept change will require you to place a new order for the service.

If clients fail to pay the revision or redesign fee, they may choose to accept the presented design, or the order will be cancelled with no refund.

Each design is customized to fit the unique vision and needs of your game. The standard turnaround time is up to 21 business days, depending on the complexity of your project and current design queue. Claydsgns will communicate timelines clearly and keep you updated throughout the process.

Please note that turnaround times exclude weekends and holidays.

Revisions, if needed, may extend the final delivery date, so placing orders well in advance is recommended to meet your desired timeline. For rush services, email hello@claydsgns.com to discuss expedited timelines and applicable fees.

Please note that Claydsgns does not offer printing services. Once the final design is completed and approved, the client will receive the appropriate file types via email.

To ensure proper alignment and avoid any need for adjustments later, clients are required to arrange printing through a third-party vendor. To assist with this, a list of recommended print vendors will be provided to all clients.